About us

Club L London is the next-generation online fashion retailer for the forward-thinking consumer. Founded in 2007 Club L was created with the vision of offering long lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast fashion and throw away goods. Expertly designed and crafted in-house, Club L specialises in accessible luxury, unique designs and unrivalled quality made to flatter every figure.

We manufacture everything in house and abroad and so apart from fit, quality and design it’s imperative that we source and manufacture in an ethical and environmentally friendly way. At Club L our team are like family so ensure all our staff are paid fairly and have full access to company benefits. We are also working hard to ensure that we are environmentally conscious throughout the production process. We now ship 85% of all goods by sea and have reduced packaging by 60% since 2019.

We are passionate about nurturing upcoming talent within the fashion industry whether it be design and development, marketing and PR, digital tech, creative, social or customer services within a diverse and collaborative environment. Our team is dedicated, ambitious and hard-working and with a prestigious portfolio of global partners and a rapidly growing e-commerce team, there are numerous opportunities to join Club L’s influential team and take your career to the next level. This position is perfect for anyone looking to get into the fashion industry and progress further.

Roles and Responsibilities

• Work in synergy with cross functional teams to identify new growth opportunities and ways in which to improve our brand presence.

• Owner for all key trading activity, ensuring all key trading moments are planned and executed
• Key collaboration with digital marketing channel teams to ensure a consistent campaign plan catered to each channel.

• Perform competitive analysis and identify gaps in site functionality and product features.

• Support business goals through effective site presentation, curation, and execution of trading and marketing strategies.

• Create value throughout the onsite experience, identifying and understanding customers pain points, work with Digital teams in translating these into enhancement opportunities and engaging experiences.
• Drive site improvements to maximise Conversation and AOV and reduce bounce rate.

• Understand the wider impact of front and back-end changes and decisions and feeding back to the team and the wider business with any pressure points, feedback & improvements.
• Working closely with the Merch team to actively drive forward planning and executive brand campaign and NPDs.

• Utilise analytical programs to make improvements onsite. Monitoring & reporting on changes/improvements and making changes where needed.

Requirements

• At least one year working as an E-Commerce Assistant.
• Shopify experience will be advantageous.
• Is aware of current and emerging best practice within ecommerce & fashion industry.
• Experience of systems, notably Microsoft Excel & Shopify.
• Builds collaborative, open relationships with all members of the team. Is able to coach and guide other team members effectively.
• Ensures productive relationship between ecommerce and trading function and all other business areas to ensure goals achieved.
• Works reliably, accurately and is able to deliver relevant data to develop insight and reporting that will help shape decisions and provide insight.
• Clear, precise, and influential written and verbal communication skills.

What's on offer?

• Competitive salary
• 25 days of annual leave with an extra day of leave for your birthday, exclusive of bank holidays
• Flexible working hours around core hours of 10-4
• Early Finish Fridays
• Cycle to work scheme
• 40% staff discount
• Healthcare Cashplan
• Salary advances
• Free onsite gym
• AbleFutures
• Annual bonus scheme
• Social events
• Free snacks, drinks & treats