About Us

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.

From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. 

The Role

We are looking for an experienced and commercially focused Supplier Relationship Manager – Sourcing to take ownership of supplier relationships and support the development and performance of our global supplier base.

The role will be responsible for building strong, long-term supplier partnerships, understanding supplier capabilities, monitoring performance and ensuring the right suppliers are allocated to the right opportunities.

Working closely with the Design, Product, Production and Technical teams, the role will provide supplier insight and recommendations while supporting the Head of Sourcing with supplier onboarding, supplier performance and business terms negotiations.

Key Responsibilities

Supplier Relationship Management

• Build and maintain strong, professional and long-term relationships with suppliers and manufacturing partners.

• Act as a key point of contact between the business and supplier base.

• Develop a strong understanding of each supplier's capabilities, capacity, strengths and areas for development.

• Establish regular communication and supplier review processes.

• Provide clear, constructive and timely feedback to suppliers.

• Build supplier accountability while maintaining positive and collaborative relationships.

• Develop strong supplier partnerships that support the long-term sourcing strategy.

Supplier Allocation & Capability

• Maintain an up-to-date understanding of supplier capabilities, capacity and performance.

• Support the Design and Product teams with supplier allocation recommendations based on supplier capabilities and business requirements.

• Ensure allocations are appropriate for supplier capacity, expertise and delivery capability.

• Monitor supplier workload and capacity to identify potential risks.

• Recommend alternative or additional suppliers where required.

• Support the Head of Sourcing with supplier strategy and allocation decisions.

Supplier Performance

• Monitor supplier performance across quality, delivery, communication and service.

• Communicate performance expectations and provide regular feedback.

• Identify areas of underperformance and work collaboratively with suppliers to implement improvements.

• Escalate significant or recurring issues to the Head of Sourcing.

• Maintain accurate supplier performance records and contribute to regular supplier reviews.

• Support the development of supplier improvement plans where required.

Supplier Onboarding

• Support the Head of Sourcing with the identification, assessment and onboarding of new suppliers.

• Assist with supplier due diligence and capability assessments.

• Coordinate required supplier documentation and onboarding information.

• Ensure new suppliers understand company expectations, processes and standards.

• Support supplier introductions, factory visits and initial supplier reviews.

Commercial Support

• Support the Head of Sourcing with supplier business terms and commercial negotiations.

• Assist with negotiations relating to payment terms, MOQs, lead times and other agreed commercial conditions.

• Support the review of supplier proposals and commercial terms.

• Identify opportunities to improve supplier value, efficiency and service.

• Ensure agreed supplier terms are clearly communicated and maintained.

Sourcing Strategy

• Support the Head of Sourcing in developing and maintaining the overall supplier strategy.

• Identify opportunities to strengthen and diversify the supplier base.

• Research and identify potential new suppliers and manufacturing partners.

• Support supplier rationalisation and strategic supplier reviews.

• Provide market and supplier insight to support sourcing decisions.

Key Stakeholder Relationships

The role will work closely with:

• Head of Sourcing

• Design Team

• Product Development Team

• Production Team

• Technical / Garment Technology Team

• Quality & Compliance

• Finance

• External suppliers and manufacturing partners

More About You

• Proven experience in fashion sourcing, supplier management or a similar role.

• Strong experience managing supplier relationships across international markets.

• Good understanding of garment manufacturing and supplier capabilities.

• Strong communication, influencing and relationship management skills.

• Confident negotiating with suppliers and managing commercial discussions.

• Strong organisational and problem-solving skills.

• Commercially aware with a proactive and solutions-focused approach.

• Ability to manage multiple suppliers and priorities effectively.

• Confident using reporting systems and AI tools to analyse supplier data and support decision-making.

• Confident providing feedback and challenging suppliers where required.

• Willingness to travel internationally to visit suppliers and manufacturing partners.
  
  

What's on offer?

• Annual bonus scheme

• Bi-Annual Dress Allowance

• 25 days of annual leave (plus bank holidays)

• Extra day off for your birthday

• Flexible working hours around core hours of 10-4

• Early Finish Fridays

• Cycle to work scheme

• 40% staff discount across Club L and Lavish Alice products

• Healthcare Cashplan

• Free onsite gym

• Enhanced pension contribution

• Enhanced maternity and sick pay

• Free snacks, drinks & treats

• Social events