Quality Control Support
About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
The Role
We’re looking for 2 Quality Control Support team members to join our team at our Middlewich Distribution Centre — 1 Permanent position and 1 Fixed-Term Contract (FTC).
You’ll support the team with checking incoming stock against quality standards, identifying issues and working with internal teams and suppliers to maintain product quality.
This is an entry-level opportunity with full training provided, ideal for someone with excellent attention to detail, strong communication skills and a willingness to learn in a fast-paced environment.
Key Responsibilities
· Warehouse based quality control inspector required within the Middlewich DC.
· QC required to check stock from goods in and check to the AQL 2.5 standard. Maintaining high-quality standards.
· KPIs and targets to be met to ensure stock checks are performed in a timely manner.
· Determine goods to be checked from the goods in list and based on any customer feedback, complaints and issues.
· Ensure the right quality of products is maintained within the business, to ensure good brand reputation and customer retention.
· Good communication skills required with head office to relay issues found.
· Good communication skills required with suppliers to relay issues and support on future improvement.
· Enforce non-conformance chargebacks on non-compliant stock.
· Confident in communication, communicating via video call, telephone as well as email
· Understanding the brand’s handwriting, fit and quality standards.
About You
· Willing to learn and be trained on AQL and quality standards.
· Takes instruction well.
· High attention to detail.
· Must be able to work efficiently to KPIS set and part of a team in a fast-paced environment.
· Have a high accuracy.
· Confident and willing to learn.
· Able to use Microsoft office suite effectively, must be technically competent.
· Excellent written and verbal communication.
· Desire to progress and grow within a team, taking on extra responsibilities where relevant.
- Department
- Beyond Fulfilment
- Location
- Distribution Centre
- Employment type
- Full-time
Distribution Centre
Perks & Benefits
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Benefit 1
Flexible Working Hours and Early Finish Fridays
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Benefit 2
40% Staff Discount across Club L and Lavish Alice products
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Benefit 3
Bi-Annual Bonus Scheme
Empowered People Empower People
Our employees are our greatest asset – each bringing unique and diverse skills with a collective ambition to drive the brand forward. Nurturing up-and-coming talent in a meritocratic environment that promotes collaboration, communication and curiosity, every natural entrepreneur has an opportunity to thrive no matter their level of experience in luxury fashion. As well as young talent, we’re proud to champion highly innovative and inspirational women, with 64% occupying leadership roles across marketing, creative, customer service and design sectors just to name a few. Our people-first approach is what makes a career at Club L London different and since the start, we’ve taken pride in our incredible teams who share our resilience, confidence and passion.
About Club L London
Founded in 2007 Club L was created with the vision of offering long-lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast-fashion and throw away goods.
Accessible luxury through considered purchasing, limited edition collections that leave no wastage and responsible and ethical manufacturing are at the heart of the brand, world-renowned for its premium fabrications, inclusive sizing and affordable price points.